Privacy Policy

Last updated: May 30, 2026

At SoutyChat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

• Phone number and verification code
• Profile information (username, avatar, bio)
• Social media login information (Google sign-in)
• Payment information (processed securely by third-party payment providers)

1.2 Usage Information

We automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (app usage, feature interactions, voice room participation)
• Communication content within the platform (messages, voice recordings in rooms)
• Location data (country/region for service optimization)

1.3 User-Generated Content

Content you create on SoutyChat, including:

• Profile information and photos
• Voice room recordings (where permitted)
• Chat messages and interactions
• Live stream content

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, cloud storage, analytics)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize the sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Data portability
• Withdraw consent at any time

6. Children's Privacy and Minor Data Protection

SoutyChat is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

6.1 Minor Data Protection Rules

We take the protection of minors' data with the utmost seriousness. In addition to our general data protection practices:

• Age Verification: We require all users to confirm they are at least 18 years old during registration. We employ reasonable age verification measures to prevent minors from accessing our Services.
• Data Collection from Minors: If we discover that we have inadvertently collected personal information from a user under the age of 18, we will take immediate steps to delete that information from our servers and terminate the minor's account.
• Proactive Detection: We use automated systems and human review to identify potential underage users. When a potential minor is detected, we will promptly verify the user's age and take appropriate action.

6.2 Data Deletion Process for Minors

If we become aware that personal data of a minor has been collected on our platform:

• We will immediately deactivate the account associated with the minor
• We will delete all personal information from our active databases within 7 business days
• We will remove any content uploaded by the minor from our servers
• We will notify the minor's parent or guardian (if contact information is available) about the account termination and data deletion
• Backup copies will be purged within 30 days in accordance with our data retention schedule

6.3 Child Safety Data Handling

In cases involving child safety concerns:

• We may preserve certain data as required by law enforcement for investigation purposes, even after account termination
• Reports of child sexual abuse material (CSAM) and related data will be handled by our dedicated child safety team with the highest level of confidentiality
• We cooperate fully with law enforcement agencies and child protection organizations, including reporting to the National Center for Missing & Exploited Children (NCMEC) where applicable

6.4 Child Safety Contact

For any concerns regarding children's data or child safety on our platform, please contact our dedicated child safety team at admin@mabangtc.com. We commit to responding to all child safety inquiries within 24 hours.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: